Frequently Asked Questions
Can I get Graham + Fisk's Wine-In-A-Can shipped to my door?
You sure can, it’s as easy as ordering on Amazon! Place your order on our site and our fulfillment will take care of the rest!
Why is my discount code not working?
The most common reason a discount code doesn’t work is because another discount is in use and our system does not allow for “stacking” multiple discounts on an order.
Another reason a discount code may not work is if you have a Subscription product in your cart (Subscribe & Save). We do not allow extra discounts on top of Subscription products at this time due to the existing 25% discount for our wine club subscribers.
If neither of these are the case and you are still having issues with your discount, feel free to shoot us an email at firstname.lastname@example.org and someone from our team will help you out!
Who are the dogs on the cans?
The dog with the eye patch is Graham’s dog Gracie. She was the original Firehouse pup and sadly passed away in 2020 after overseeing the early days of the company. We suspect she’s busy chasing squirrels in doggy heaven.
The guy with the beard is Fisk’s dog Crosby. Crosby isn’t exactly known for his enthusiasm about anything really. He sleeps his way through life and occasionally meanders to the restaurant below the office to get some treats.
How long does it take to receive my order?
We process, fulfill, and ship orders within 1 to 2 business days! Transit times via FedEx Ground vary, but average 2-4 business days.
We strive for a timely & seamless process to ship out your order as soon as possible!
Do I need to sign for the shipment?
Yes, someone over the age of 21 must be present at the time of delivery and typically present ID to accept the shipment. FedEx requires an ID for all alcohol deliveries. FedEx will try to deliver to your shipping address 3 times before returning it to us.
What if I know I won’t be home to sign for my Graham + Fisk’s?
If you know that no one 21+ will be home to sign for the delivery, you can request to have it held at a local FedEx pickup location (e.g. FedEx Office or Walgreens) via your FedEx tracking page. They will hold your order for 5 business days.
You can also choose to have your order shipped directly to a FedEx pickup location. You can find a local pickup location here, and sort by “Hold/Pick Up” on the map.
Can I ship my package to a local FedEx pickup?
You sure can! This will skip the 3 delivery attempts, and a FedEx pickup location (like a FedEx Office or Walgreens) will hold your order for you to pick up. You can find a local pickup location here, and sort by “Hold/Pick Up” on the map. When checking out on our website, be sure to ship the package to the local pickup’s address.
What states do you ship to?
We currently only ship to all states in the U.S. EXCEPT for the following:
- Rhode Island
We are constantly working to include more states and will keep updated through our email newsletter when we add more states!
What is your return policy?
Please see our full refund policy at this page here.
How many cans are in a full bottle of wine?
3 cans of our wine equals a full bottle of traditional bottled wine!
How much wine is in a can of Graham + Fisk’s?
Each can of Graham + Fisk’s is 250ml or 8.4oz of wine. 3 cans of Graham + Fisk’s are the equivalent of a full bottle of wine, which means one case of Graham + Fisk’s is like 8 bottles of wine!